Effective Date: 02/01/2020

At Art in Your Cart LLC, we want every customer to feel confident in their purchase. Because many of the items we offer are original works of art or custom-produced reproductions, our refund policy differs from that of a traditional retail store.

Original Artwork

Original artwork is one of a kind and is considered a final sale.

Refunds or exchanges are not available for original artwork unless:

• The artwork arrives damaged during shipping.

• You receive the wrong artwork.

• The artwork received is materially different from the item ordered.

If an original artwork becomes unavailable before shipment, you will be notified immediately and receive a full refund.

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Giclées & Canvas Prints

Many giclées and canvas prints are produced specifically for each order.

Because these items are custom-made, they are generally non-refundable once production has begun.

Refunds or replacements will be provided only if:

• The item arrives damaged.

• You receive the wrong item.

• There is a manufacturing defect.

Damaged Artwork

If your artwork arrives damaged, please notify us within 5 business days of delivery.

To help us resolve your claim quickly, please provide:

• Your order number

• Photos of the damaged artwork

• Photos of the shipping box and packaging

• A brief description of the damage

Depending on the situation, we may offer:

• A replacement

• A repair (when appropriate)

• A refund

• Store credit

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Order Cancellations

Orders may be canceled before production or shipment.

Once an original artwork has shipped or a custom print has entered production, the order cannot be canceled.

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Refund Processing

When a refund is approved, it will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear on your account, depending on your financial institution.

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Color Variations

We make every effort to display artwork accurately.

Because monitor, tablet, and phone screens display colors differently, slight variations between the online image and the actual artwork are normal and are not considered defects.

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Questions

If you have questions before purchasing, we're happy to help.

Art in Your Cart LLC

Website: www.artinyourcart.com

Because many of our pieces are original works of art or custom-produced specifically for each customer, returns and refunds are limited.
We encourage customers to contact us with any questions before purchasing so they can buy with confidence.

Phone: (478) 747-7267

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